Last updated: June 12, 2026
Thank you for choosing FAT Lighting, operated by Future and Technologies (India). We are committed to delivering premium quality LED lighting products and customer satisfaction.
Please read this Refund and Return Policy carefully before making any purchase from our website or through our sales channels.
Words with capitalized initials have meanings defined below. These definitions shall apply whether they appear in singular or plural form.
Customers may request a return or refund within 15 days from the date of product delivery.
To be eligible for a return or refund:
Refunds or returns will not be accepted under the following conditions:
Once the returned product is received and inspected by our team, we will notify you regarding approval or rejection of the refund.
If approved, the refund will be processed within 7-14 business days through the original payment method or agreed refund method.
Customers are responsible for return shipping charges unless the product received is damaged, defective, or incorrect.
We recommend using a trackable courier or insured shipping service for all returns.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proper images and order details for quick assistance.
Orders may be cancelled before dispatch. Once the product has been shipped, cancellation requests may not be accepted.
If you have any questions regarding our Refund and Return Policy, please contact us:
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