Refund And Cancellation

Last updated: June 12, 2026

Thank you for choosing FAT Lighting, operated by Future and Technologies (India). We are committed to delivering premium quality LED lighting products and customer satisfaction.

Please read this Refund and Return Policy carefully before making any purchase from our website or through our sales channels.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions shall apply whether they appear in singular or plural form.

Definitions

• Company refers to Future and Technologies (India), operating under the FAT Lighting brand.
• Products refers to LED lighting products, fixtures, accessories, and related lighting solutions sold by FAT Lighting.
• Orders means a request by You to purchase Products from Us.
• Website refers to https://fatlighting.com.
• You means the individual, customer, dealer, or organization purchasing or using our Products.

Return Eligibility

Customers may request a return or refund within 15 days from the date of product delivery.

To be eligible for a return or refund:

• The product must be unused and in original condition.
• The product must not be installed, damaged, or altered.
• The product must be returned with original packaging, accessories, and invoice.
• The return request must be initiated within 15 days of delivery.

Non-Refundable Conditions

Refunds or returns will not be accepted under the following conditions:

• Used or installed products
• Damaged products due to improper handling or installation
• Customized or special-order products
• Products returned without original packaging
• Products returned after 15 days from delivery
• Clearance sale or discounted items (unless damaged during delivery)

Refund Process

Once the returned product is received and inspected by our team, we will notify you regarding approval or rejection of the refund.

If approved, the refund will be processed within 7-14 business days through the original payment method or agreed refund method.

Return Shipping

Customers are responsible for return shipping charges unless the product received is damaged, defective, or incorrect.

We recommend using a trackable courier or insured shipping service for all returns.

Damaged or Wrong Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with proper images and order details for quick assistance.

Cancellation Policy

Orders may be cancelled before dispatch. Once the product has been shipped, cancellation requests may not be accepted.

Contact Us

If you have any questions regarding our Refund and Return Policy, please contact us:

• Company: Future and Technologies (India)
• Brand: FAT Lighting
• Website: www.fatlighting.com
• Phone: +91 9891411623
• Address: Plot No. 262, 254, Phase 5, Sec 56, Kundli, SNP, Haryana - 131028, India